Terms & Conditions
|Terms & Conditions|
|• 50% non-refundable deposit or full price is required on all customised cakes.
• 75% non-refundable deposit is required for wedding cake orders and the balance 2 weeks before collection.
• 100% non-refundable payment required for edible print images.
• CakeAndBake can not be held liable whatsoever for any cancellations due to circumstances outside of our control including and not limited to power outages, load shedding and or lock-down regulations. Vouchers will be issued in such cases. All vouchers are redeemable within 12 months of the original order placed. NO Cash refunds are provided.
• Consider your email or WhatsApp request as received, when you receive a response from CakeandBake.
It is the customers responsibility to CONFIRM that all EFT’s have been received.
ALL orders are allocated an order number, no number no order
• Cake orders will only be scheduled on receipt of the deposit, within the lead times.
|All of our staff are following strict health practices. They are sanitising upon entry to the Bakery , and upon exit. Our drivers are sanitising before touching your order, as well as offering sanitiser to you after receiving the product. To minimise contact, our drivers will ask you if they can leave their special delivery at the door. You will, in addition, not have to sign for the delivery, the driver will take a picture of you with the product. Our delivery vehicles and all other ‘high touch’ points are being sanitised regularly.|